We accept all standard forms of payment, including cheque, money order, e-transfer and credit card. We must receive payment for an order, in part or in full (depending on the order size), to begin an order. Lead times commence once a payment has been made and details finalized in writing.
The standard lead time for our batch products is 8-12 weeks, depending on the product. Lead times for custom projects may be longer, and are determined on a case-by-case basis.
Coolican & Company is happy to accommodate rush orders when possible, and will do so for an additional fee.
SHIPPING AND HANDLING
Coolican & Company offers a variety of shipping options on the website, and we take responsibility for the careful preparation and packing of any item that ships from our studio.