TERMS AND CONDITIONS



ORDERS


We accept all standard forms of payment, including cheque, money order, e-transfer and credit card.  We must receive payment for an order, in part or in full (depending on the order size), to begin an order.  Lead times commence once a payment has been made and details finalized in writing.

 


LEAD TIMES


The standard lead time for our batch products is 8-12 weeks, depending on the product.  Lead times for custom projects may be longer, and are determined on a case-by-case basis.



RUSH ORDERS


Coolican & Company is happy to accommodate rush orders when possible, and will do so for an additional fee.  



SHIPPING AND HANDLING


Coolican & Company offers a variety of shipping options on the website, and we take responsibility for the careful preparation and packing of any item that ships from our studio.